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DAVENPORT — A partly automated, partly manned service that would allow citizens to text the City on a myriad of topics while also allowing the City to send text alerts to citizens could be on its way, Mayor Jonathan Chapman told City Council at a regular meeting Wednesday, April 10.
The optional service, which would be through TextMyGov, would create a number for the City that would allow citizens to ask questions about billing, alert the City of a street or water emergency and other City matters.
The City could develop automated responses or direct texts needing more specific answers to the correct department, Chapman said.
And the City could also use the service to text citizens that sign up about emergency alerts, water shutoffs, street maintenance and other pressing matters.
TextMyGov quoted the City a $1,000 buildout cost with a $2,000 per year fee.
No action was taken on the discussion last Wednesday.
Chapman also said he wants to see the City set up express pay for bills, which would allow citizens to pay their utility bills online using a debit or credit card. Citizens could also opt for paperless billing, instead receiving their bill digitally.
Sunshine Disposal, which is asking the City for a 19% rate increase when the current contract expires in June, has agreed to instead do a 10% increase followed by a 9% later increase, Chapman informed Council.
Councilman Cory Hollis said he wanted to hear more from Sunshine regarding the necessity of the increase before making a decision.
More is expected at the April 24 Council meeting.
During regular business, Council tabled authorization of purchasing a new City maintenance vehicle and a motion for a new grant rental agreement at the Municipal Airport.
And Council approved a submission of a Dept. of Transportation Aviation Grant application.
Council’s next regular meeting is at 7 p.m. Wednesday, April 24.
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